Refund Policy

Wonderlio's lessons, subjects and game modes are free and require no payment. Only Wonderlio Pro, the optional set of parent tools, is a paid subscription.

If Wonderlio Pro isn't right for your family, email us within 14 days of your first payment and we will refund that payment in full. Because payments are made manually, we may ask for the payment reference and the account details needed to return the funds. Timing depends on the payment service used.

• Payments are non-recurring and do not renew automatically.
• Since there are no recurring charges, manual cancellation is not required.
• Once purchased, Pro access stays active until the end of the period you paid for, and your child's free learning continues afterwards.
• Payments are generally non-refundable, but if you have issues with your purchase or didn't use Pro, contact us and we'll review it.

Email support@wonderlio.app from the address on your account, with the date of the charge. We reply to every request, normally within two business days.

Wonderlio Pro is offered by the Wonderlio Team. Prices are shown in Philippine pesos (PHP).

Payments are made through the available QR payment option and verified manually. Refund requests can be sent to support@wonderlio.app.

See also our Terms of Service and Privacy Policy.